Tuesday, September 10, 2013

Home Depot is accused of shaking down suspected shopliters

Jimin Chen received two worrisome letters this summer. Both came from a law firm hired by Home Depot (HD). The first demanded payment of $350 to settle claims that he shoplifted from a California store. According to Chen, in early June he had been wrongly accused of taking two pairs of work gloves (priced at $3.99 each) as he purchased nearly $1,500 worth of merchandise from Home Depot. A second letter demanded $625. Both helpfully included five ways he could pay, and both threatened legal action if he didn’t.

Chen didn’t pay. Instead, on Sept. 5, he filed a class-action lawsuit (PDF) in California Superior Court, alleging that Home Depot is shaking down customers for arbitrary and unjust damages for shoplifting charges and using false threats of criminal prosecution.


Photo by Ildar Sagdejev


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